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1.4

I just ordered jar candles from them. I ordered 10, at buy one get one free,

ordered 4 Christmas cookie, they only sent 4 and charged me 1/2 price instead of sending the extra jar candles, ordered 2 Blueberry scone paid full price, ordered 2 Buttercream paid nothing, ordered 2 Cranberry paid full price.

Both Buttercream jar candles came without the jar, just the candle it did have the jar top though but again neither jar. I had to put the candles in plastic bags because of the awful smell they were giving off.

If you followed my math you will see they still owe me a jar for free.

I sent emails but no response, I did have free shipping but now I will have to pay for their mix up in return shipping.

Reason of review: Poor customer service.

Monetary Loss: $80.

Preferred solution: Full refund.

Yankee Candle Cons: Customer service where i bought them, Candle quality.

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