Yankee Candle - Buy 1 get one free yeah right
I just ordered jar candles from them. I ordered 10, at buy one get one free,
ordered 4 Christmas cookie, they only sent 4 and charged me 1/2 price instead of sending the extra jar candles, ordered 2 Blueberry scone paid full price, ordered 2 Buttercream paid nothing, ordered 2 Cranberry paid full price.
Both Buttercream jar candles came without the jar, just the candle it did have the jar top though but again neither jar. I had to put the candles in plastic bags because of the awful smell they were giving off.
If you followed my math you will see they still owe me a jar for free.
I sent emails but no response, I did have free shipping but now I will have to pay for their mix up in return shipping.
Reason of review: Poor customer service.
Monetary Loss: $80.
Preferred solution: Full refund.
Yankee Candle Cons: Customer service where i bought them, Candle quality.
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