Yankee Candle Phone Numbers and Emails

Toll-Free Number:

  • (877) 803-6890

Sales/ Reservations:

  • (800) 243-1776

Yankee Candle Email:

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Contact Information

Yankee Candle Website:

Yankee Candle Help Center:

Corporate Office Address:

The Yankee Candle Company, Inc.
4110 Premier Drive
High Point, North Carolina 27265
United States

Yankee Candle Rating Based on 118 Reviews

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Product or Service Quality
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Summary of Yankee Candle Customer Service Calls

04:13 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Yankee Candle?

Product/ Service Question:

  • “Item received by mail broken”
  • “I placed an 83$ order and have not received it.”
  • “I just put in an order and it's $6.00 over. Why is that?”

Shipping and Delivery Question:

  • “Didn't get discount”
  • “Never received my candle”
  • “Have not received order yet”

Request for Information Question:

  • “Check on order”
  • “Questions about items”
  • “Looking for a candle”

Payments and Charges Question:

  • “Please provide the 15% discount code that was advertised when I began my order”
  • “Coupons”
  • “Nobody honors your coupons”

Activation/ Cancellation Question:

  • “I need to TEMPORARILY cancel”
  • “Cancel ordee”
  • “Unsubscribe from email list”

Account Question:

  • “Credit on account for points”
  • “Balance of gift card”

Staff Question:

  • “Rude manager”
  • “Customer service”

Employment Question:

  • “Former employee need W2 forn for 2018”
  • “Former employee need W2 forn for 2019”

Cards Question:

  • “Update credit card on file”

Website/ Application Question:

  • “Website”

Return/ Replace Question:

  • “Return”

Refund Question:

  • “Waiting on refund”

Other Question:

  • “Missing two candles”
  • “Candle busted while it was burning”
  • “Problems”


Related Companies

Newell Brands, Coleman, Oster, Sunbeam, Mr Coffee


Some particular items can make our lives brighter and more interesting. Candle is a part of big art. This usual accessory helps relax and makes mood better. Yankee Candle is an online store, where people can purchase beautiful candles of different types, shapes and fragrances. In the collection of candles there are more than 150 fragrances, well-known in the world. The company was born in 1969, when one man tried to make a Christmas gift for his mother, using usual crayons. The company's facility is located in Massachusetts. Buyers can select among presented samples, or may even order custom made candle. Moreover, there are numerous accessories like candle handlers and jar shades and other essentials.

Yankee Candle reviews and complaints

Yankee Candle is ranked 74 out of 300 in Bed and Bath category

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