Yankee Candle Phone Numbers and Emails

Toll-Free Number:

  • (877) 803-6890

Sales/ Reservations:

  • (800) 243-1776

Yankee Candle Email:

Legal
Send Message
Claim Your Business

Contact Information

Yankee Candle Website:

Yankee Candle Help Center:

Corporate Office Address:

The Yankee Candle Company, Inc.
4110 Premier Drive
High Point, North Carolina 27265
United States

Yankee Candle Rating Based on 118 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Price Affordability
Website

Rating stats

Rating trend

Summary of Yankee Candle Customer Service Calls

163 TOTAL
CALLS
04:13 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Yankee Candle?

Product/ Service Question:

  • “Item received by mail broken”
  • “I placed an 83$ order and have not received it.”
  • “I just put in an order and it's $6.00 over. Why is that?”

Shipping and Delivery Question:

  • “Didn't get discount”
  • “Never received my candle”
  • “Have not received order yet”

Request for Information Question:

  • “Check on order”
  • “Questions about items”
  • “Looking for a candle”

Payments and Charges Question:

  • “Please provide the 15% discount code that was advertised when I began my order”
  • “Coupons”
  • “Nobody honors your coupons”

Activation/ Cancellation Question:

  • “I need to TEMPORARILY cancel”
  • “Cancel ordee”
  • “Unsubscribe from email list”

Account Question:

  • “Credit on account for points”
  • “Balance of gift card”

Staff Question:

  • “Rude manager”
  • “Customer service”

Employment Question:

  • “Former employee need W2 forn for 2018”
  • “Former employee need W2 forn for 2019”

Cards Question:

  • “Update credit card on file”

Website/ Application Question:

  • “Website”

Return/ Replace Question:

  • “Return”

Refund Question:

  • “Waiting on refund”

Other Question:

  • “Missing two candles”
  • “Candle busted while it was burning”
  • “Problems”

About

Related Companies

Newell Brands, Coleman, Oster, Sunbeam, Mr Coffee

Summary

Some particular items can make our lives brighter and more interesting. Candle is a part of big art. This usual accessory helps relax and makes mood better. Yankee Candle is an online store, where people can purchase beautiful candles of different types, shapes and fragrances. In the collection of candles there are more than 150 fragrances, well-known in the world. The company was born in 1969, when one man tried to make a Christmas gift for his mother, using usual crayons. The company's facility is located in Massachusetts. Buyers can select among presented samples, or may even order custom made candle. Moreover, there are numerous accessories like candle handlers and jar shades and other essentials.

Yankee Candle reviews and complaints

Yankee Candle is ranked 74 out of 300 in Bed and Bath category

Area Served

USA

Payment Methods

VISAPayPal

Compare Yankee Candle To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bath And Body Works
853 reviews
2.6
Scentsy
526 reviews
2.1
Goose Creek Candles
21 reviews
3.1
Write a review
Do you have something to say about Yankee Candle? What happened? What can we help you with?
Submit review Don't show this popup