Most helpful review

The manager at the Yankee at Patrick Henry Mall is disrespectful and rude to her employees, directly in front of the customers! I would not recommend this Yankee candle to ANYONE!

The manager was Rude and Disrespectful to her employee directly in front customers! I have never seen or heard anything like it before in my life!

User's recommendation: Shop at any Yankee but the Yankee at Patrick Henry mall!!

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ID
#4173527 Review #4173527 is a subjective opinion of poster.
Location
Newport News, Virginia

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Glass on one of the candles arrived broken

Yankee Candle - Glass on one of the candles arrived broken
One of the Jar-YC SQ2 LG GRPVN SAF candles arrived to my home with the glass broken. Item Code 162****.

User's recommendation: Yankee Candles is a good product.

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1 comment
#2139266

So what do I do?

ID
#3372954 Review #3372954 is a subjective opinion of poster.
Location
Monterey, Massachusetts
Pros
  • Scents
  • Pretty
Cons
  • None any
Loss
$6
Preferred solution
Let the company propose a solution

Rude and uncaring re: 5 missing candles - Xmas gifts - and it was already New Years Eve. I was told that I should track the package again.

After 10 min on hold and then another 30 min!! to find out my package was last seen a week prior in Ohio. Not listening, not caring, except about an excellent rating on the survey to which I replied " if you call FedEx now to find out where is my paid for package and what you will do about the situation. Despite a promise to call immediately, I never heard from her. Being disabled and with a broken leg I certainly was angry and in pain to return the past due Xmas gifts to the store since I have NEVER heard again from Yankee!

User's recommendation: Expect to not only pay them, but to do their jobs while wasting time and treated with disrespect.

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ID
#3253869 Review #3253869 is a subjective opinion of poster.
Location
Irvine, California

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No call back